Terms and Conditions MR Group —
A Complete Guide for All Members

Mr group offers its members a variety of bonuses and promotions from time to time. Each bonus and promotion is subject to specific terms and conditions stated in the respective offer. The following general terms apply to all mr group bonuses unless otherwise stated:

• Wagering Requirement (Rollover): All bonuses are subject to minimum wagering requirements before the bonus funds or any wins generated from them can be withdrawn. The specific wagering rate is stated in each bonus offer.
• One Bonus Per Member: Each promotion may only be claimed once per member, per household, per IP address, and per device.
• Validity Period: Bonuses have a stated expiry period. Unused bonuses and any associated wins that are not utilised within the validity period will be automatically forfeited.
• Right of Refusal: mr group reserves the right to decline, void, or withdraw any bonus if there is evidence of abuse, fraud, or any attempt to manipulate the bonus system.
• Eligible Games: Not all games contribute equally toward bonus wagering requirements. Please check the specific bonus terms for the list of eligible games and their respective contribution rates.

Mr group reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. mr group's decisions on bonus matters are final and binding.

Mr group provides a wide range of game categories including Slots, Live Casino, Sports, fishing, and arcade. Each game has specific rules accessible within its game interface. The following general terms apply to all games on the mr group platform:

• All games use certified Random Number Generator (RNG) technology to ensure fair and fully random results.
• In the event of a technical disruption during an active game session, mr group will endeavour to restore the game session to its state prior to the disruption. If restoration is not possible, the wager may be returned to the player.
• Wins generated from software errors or incorrect game configurations are void and will not be paid out. mr group reserves the right to void and reverse any bets affected by a technical error.
• The minimum and maximum betting limits for each game are as displayed in the game interface. These limits are subject to change from time to time.
• All results recorded by mr group's servers are final. Any disputes must be reported to the support team within 72 hours of the incident.

Mr group takes a very serious approach to conduct that undermines platform integrity. The following activities are strictly prohibited and may result in immediate account termination and freezing of funds:

• Fraud & Manipulation: Any attempt to defraud the platform, manipulate games, exploit software bugs, or use automated software (bots) to play.
• Money Laundering: Using the mr group platform for money laundering or any other illegal financial activity.
• Bonus Abuse: Registering multiple accounts to claim bonuses repeatedly, or colluding with other players to manipulate the bonus system.
• Account Sharing: Allowing others to access or use your account, or accessing another person's account.
• Cyber Attack: Any attempt to hack, disrupt, or interfere with the operation of the mr group platform.
• False Information: Providing false information during registration or the KYC process.

Mr group reserves the right to suspend, restrict, or terminate any account without prior notice if any part of these Terms and Conditions is violated, or at mr group's discretion for reasons deemed appropriate.

Members may also request closure of their own account at any time by contacting the mr group customer support team. Voluntary account closure requests will be processed within 5 business days. Eligible funds will be returned to the member after all required checks are completed.

In the event of account termination due to a breach of Terms, mr group reserves the right to:

• Freezing and confiscating any bonus balance or wins obtained through activity that violates the Terms.
• Withholding withdrawal processing until an investigation is complete.
• Blocking re-registration using the same or related information.

The mr group platform is provided "as is" and "as available". While we make every effort to ensure uninterrupted platform operation, mr group makes no guarantees regarding continuous availability, error-free performance, or the accuracy of the platform at all times.

Mr group is not responsible for:

• Any losses arising from internet service disruptions or technical issues beyond our control.
• Game outcomes that do not satisfy a player, provided the game was conducted in accordance with the established rules.
• Any indirect, consequential, or special losses arising from use of the platform.
• Actions or omissions of third parties, including payment providers and game providers.

Mr group's maximum total liability to any member for any claim shall not exceed the amount deposited by that member in the 30 days preceding the date the claim arose.

Mr group takes our members' privacy seriously. The collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of this agreement and can be viewed in full at Privacy Policy page us.

In summary, mr group collects your personal data for the following purposes:

• Identity verification and compliance with KYC requirements.
• Processing of deposits, withdrawals, and other financial transactions.
• Provision of customer support services.
• Account-related communications, promotions, and platform updates.
• Fraud detection and prevention of illegal activity.

Mr group will not sell or transfer your personal data to third parties for marketing purposes without your consent. Your data is protected using 256-bit SSL encryption and stored on secure servers that comply with industry standards.

Mr group is fully committed to promoting responsible gaming. We believe entertainment should remain enjoyable and should never become a source of financial or emotional stress. Our platform provides a range of self-control tools to help members play within healthy limits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account dashboard.
• Loss Limit: Set a maximum loss limit for a specified time period.
• Cool-Off Period: Request a temporary account suspension for a period ranging from 24 hours to 6 months.
• Self-Exclusion: Request long-term self-exclusion ranging from 6 months to permanent if needed.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. Further information is available at Responsible Gaming page us.

Mr group reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any changes take effect immediately upon being posted on this platform. The latest update date will be displayed at the top of this document.

It is your responsibility to review these Terms and Conditions periodically to stay informed of the current applicable terms. Your continued use of the mr group platform after any changes are published constitutes your acceptance of the amended Terms.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising in connection with these Terms shall first be resolved through negotiation, and if unsuccessful, through binding arbitration in accordance with the applicable rules.